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NHS Friends and Family Test (FFT)



Friends and Family Test results

Below are our Friends and Family Test (FFT) results from previous months.

Responses April March February
1 Extremely likely 120 124 123
2 Likely 22 13 21
3 Neither likely or unlikely 2 1 3
4 Unlikely 0 6 0
5 Extremely unlikely 4 5 3
6 Don’t know 0 1 1
       
Summary Scores      
Positive 96% 91% 95%
Negative 3% 7% 2%
Neutral  1% 2% 3%

Actions resulting from FFT feedback

Here are some of things we have changed about the surgery as a result of feedback received via the FFT survey.

  • We have not currently taken any actions from the results, we will update these shortly.